The Shelter Supervisor is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Supervisors supervise a team of assigned workers to successfully complete tasks necessary for shelter operations and aid disaster clients. Shelter Supervisors guide and support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
- Following, implementing and monitoring worker safety procedures for working in a COVID environment
- Embodying and sharing the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
- Providing clear expectations, feedback and coaching to team members in the provision of excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Manager
- Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
- Completing the required virtual self-paced training (9 hours of training total)
