The Shelter Service Associate is a temporary position assigned to work in person in a Red Cross shelter before, during and/or after a disaster event. Shelter Service Associates complete tasks necessary for shelter operations and provide assistance for disaster clients. Shelter Service Associates support the day-to-day activities within a shelter which may include working in reception, registration, feeding, dormitory, information, or other areas within a shelter.
- Following worker safety procedures for working in a COVID environment
- Embodying the fundamental principles of the American Red Cross in their work with clients, disaster responders and partners
- Providing excellent client service and support the daily maintenance of the shelter operation at the direction of the assigned Shelter Supervisor
- Using the Shift Tool during the disaster event to report availability and schedule shelter shifts
- Completing the required virtual self-paced training (3 hours of training total)
